Umair Siddiqi

Umair Siddiqi is an experienced IT professional currently serving as the Support Team Lead at Wowza since June 2021, focusing on SLA attainment and efficient customer issue resolution in the EMEA and APAC regions. Previous roles include Technical Support Engineer and Technical Support Team Lead at High Tech Innovations, LLC, where management of the support and customer services department took place. With a background as a Supervisor IT Support at FutureNow Technologies, overseeing key projects for Prime Communications Canada and Suncom Mobile US, and as a Sr IT Analyst at Prime Communications Canada managing SharePoint and Office 365, Umair has demonstrated strong leadership in IT support roles. Earlier experience includes positions at Citi as an IT Support Engineer and the University of South Asia as a Lab Assistant, complemented by entrepreneurial skills as a Co-owner of Royal Adventures. Umair holds a Bachelor of Science in Computer Science from the University of South Asia.