Anna I. has been serving as the Customer Support Team Lead at Wrike since September 2016, following roles as Tier 2 Customer Support and Customer Support Specialist, where responsibilities included advanced customer service, software setup assistance, and promoting the product. Prior to Wrike, Anna I. worked as a Social Media Specialist at Avenview, supporting social media marketing efforts and content creation, and held the position of Administrative Assistant at Trans Moving Company, providing vital support to the CEO and managing customer relations. Additional experience includes roles in data entry and operations at TJX Canada, marketing coordination at Cool Connections Networking Events, interpretation at international sports meetings, and sales management at JSC Triton. Anna I. holds a Postgraduate Certificate in Marketing from Humber College and a Bachelor of Arts in Philology from North-Eastern Federal University.
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