Donn Paolo Faytaren is an experienced IT professional currently serving as a Helpdesk Engineer at Wrike since May 2022. Previously, Donn held roles such as IT Support at TBM Group, where responsibilities included project management support for events, user assistance for online conferences, and administration of Windows Server Active Directory. Additional experiences include positions as an Operator at Teleplan International, Junior IT at Integritynet Solutions and Services, IT Technician at Saudi Binladin Group, and IT Support at Argent Sourcing Innovation Company, demonstrating a strong background in technical support, hardware management, and system performance monitoring. Donn holds an Associate's degree in Information Technology from the University of Batangas.