Tom Keenan has extensive experience in operations and client services, currently serving as an OMS Project Team Member and Director of Client Services at WSI (Warehouse Specialists, LLC) since May 2004, where responsibilities include policy development and organizational role creation. Prior to this, Tom held the position of Director of Operations for the Tee Off Division at Norwood Promotional Products from May 2001 to May 2004, focusing on managing multiple product lines and enhancing office processes. Tom earned a Bachelor's degree in Business Administration from Saint Norbert College between 1974 and 1978.