Angelica Cavazza

Angelica Cavazza is currently a Business Consultant for Dynamics 365 CRM Solutions at Würth Phoenix, starting in September 2023. Previously, Angelica held the position of Customer Success Manager at Microsoft from February 2022 to June 2023, where responsibilities included guiding customer success strategies for retail, fashion, and luxury enterprise clients in their CRM digital transformation journeys. Prior experience includes a role as a Customer Success Manager at Credem Banca and participation as a co-worker in the ICARO Unimore Project, which focused on training students in innovation and entrepreneurship. Additionally, Angelica served as a Marketing Assistant at Signum Studio, contributing to branding and marketing strategies. Angelica holds a Master's degree in International Management and a Bachelor's degree in Economic Sciences with a focus on International Economics and Marketing from the Università degli Studi di Modena e Reggio Emilia.