Patricia D. is a seasoned customer success professional with a strong background in strategic customer management and operations across various industries. Currently serving as a Customer Success Manager - Strategic at Wunderkind, Patricia oversees relationships with key clients generating over $1M in annual recurring revenue, focusing on strategy development, renewals, and upsells. Previously, at Braze, Patricia advanced from Customer Success Associate to Customer Success Manager I - Enterprise, managing client retention and serving as a trusted advisor. Experience at Constellation involved project and organizational management, improving campaign processes, and enhancing client interactions. Additional roles at Bonhams, Rise Art, and Bienal de São Paulo contributed to a diverse skill set in customer service, logistics, and program management. Patricia holds a Master's Degree in Arts & Cultural Management from King's College London and a Bachelor's Degree in Fine Arts from Goldsmiths, University of London.
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