KC

Katharina Cooman

Junior Product Owner/technical Support at Wundermart

Katharina Cooman has a diverse work experience spanning various roles and industries. Katharina started their career in 2002 as a Teacher at Studienkreis GmbH, where they provided education and support to students with learning difficulties. In 2007, they worked as an Office Assistant and Receptionist at CreditServices, where they handled customer inquiries, managed archives, and provided support to the office director.

From 2008 to 2009, Katharina worked as an Office Assistant and Accountant at ACS Asesoria Fiscal, where they were responsible for managing the accounting and financial reporting for multiple clients. In 2010, they joined Colt Technology Services, initially working as a Customer Communication Advisor, where they handled customer orders, delivery status, and communication in various European countries. Later, they transitioned to the role of Technical Analyst, specializing in bandwidth, IPVPN, and VoIP orders analysis.

In 2013, Katharina joined Tobii AB as a Technical Support Engineer, focusing on providing support and assistance for specialized computers equipped with eye-tracking technology, designed for users with disabilities. Katharina remained in this role until 2017.

In 2017, Katharina joined Vizrt as a Support Engineer, where their initial focus was on supporting the Media Asset Management system Viz One. Katharina later shifted their focus to automation of live production in control rooms of broadcasters. Currently, they work at Wundermart as a Technical Support Engineer.

Throughout their career, Katharina has gained experience in technical support, customer communication, office administration, accounting, and teaching. Their expertise includes Linux-based systems, customer service, data analysis, and supporting assistive technology for individuals with disabilities.

Katharina Cooman obtained a Master's degree in Mathematics with Economics from Friedrich Schiller University Jena, which they attended from 2002 to 2007. Katharina also pursued Economics at the same university from 2000 to 2002, but did not obtain a degree. In 2004, they briefly studied at the University of Lerida, although no degree or field of study is specified. No additional certifications are provided.

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Timeline

  • Junior Product Owner/technical Support

    November 1, 2023 - present

  • Technical Support Engineer

    May, 2021