Erich Florow

Erich Florow is an experienced IT professional with a diverse background in application management, service management, and team leadership within the hospitality and insurance sectors. Currently serving as an Application Manager at WWK Lebensversicherung a. G. since August 2020, Erich is responsible for operational services, incident and change management, as well as technical consulting. Previously, Erich held the position of IT Service Manager at Gefasoft GmbH, where key responsibilities included leading service quality improvement projects and managing Jira configurations. With over 17 years of experience at AccorHotels in various leadership roles, Erich focused on hotel systems maintenance, project implementation, and compliance with industry standards. Erich's career began with foundational roles in hospitality, complemented by academic studies in pedagogy, psychology, and education at Ludwig-Maximilians-Universität München.