Charles Duke

Charles Duke has extensive experience in software support and customer service, currently serving as Software Support Manager and Priority Incident Manager at Daifuku Wynright since August 2015. Prior to this role, Charles held positions at Sage from April 2011 to August 2015, including Account Executive and Customer Support Analyst II. Notable skills include training, mentoring, troubleshooting, curriculum development, and project management, with expertise in various Sage products. Charles holds an Executive MBA from the University of South Florida (2021-2023) and a Bachelor of Arts in Music Studies from the same institution (2002-2006). Charles is a graduate of Barrington High School (1999-2002).