X-on Health
Melissa Lato has an extensive background in project management, digital strategy, and product development. With experience in industries such as healthcare, technology, and cruise lines, Melissa has proven to be a successful leader in driving digital innovations and implementing effective solutions. Melissa's expertise in business solutions, project coordination, and data management showcases their ability to deliver results and drive growth within organizations. Additionally, Melissa's analytical skills, communication abilities, and dedication to customer service make their a valuable asset in any team.
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X-on Health
X-on Health specialises in Healthcare Communications via Surgery Connect which uses contact centre features tailored to the specific needs of GP Practices, including intelligent call queueing and routing, highly secure call recording automatically attached to patient records, confirm and remind systems to reduce DNAs, telephone triage, extensive reporting, and integration with EMIS Web, provide solutions to the GP Forward View high impact actions. Surgery Connect is an award-winning healthcare phone system used by over 2000 GP surgeries across the UK to transform their patient experience and deliver efficiencies at scale. With Surgery Connect, primary care organisations can transition smoothly from legacy phone systems to a secure, cost-effective, and flexible cloud-based system. The future-proof solution improves patient communications and supports productive practice management across multiple sites, making it ideal for GP practices, hubs, federations, PCNs, ICBs and CSUs. With first-class installation, training and customer support, the friendly team at X-on Health are committed to helping you tackle the 8 am rush and switch to the industry-leading healthcare telephony solution. #AI #ArtificialIntelligence #BusinessCommunications #BusinessIntelligence #CallHandling #CCGs #ClinicalSystems #CloudComputing #ContactCentre #DigitalHealth #Doctors #eHealth #GPForwardView #GPPractices #Healthcare #HealthProfessionals #HealthTech #HostedVoip #Innovation #ITSystems #MakingHealthCareBetter #Medical #NHS #PhoneSystems #PracticeManagers #PrimaryCare #PuttingPatientCareFirst #Technology #Telephony #Triage #Voip