Michael Gersack is an experienced executive with over two decades at Xcel Energy, where expertise spans various leadership roles including Vice President of Innovation and Transformation, focusing on enterprise transformation, data science, and change management, as well as Vice President of Customer Care, overseeing operations for over 4 million customers and achieving significant cost reductions and improved satisfaction. Previously, as Managing Director for Revenue Cycle Operations, Michael oversaw timely billing and revenue assurance leading to over $70 million in increased revenues. The career also includes finance roles at Kinder Morgan Energy and SVBK Consulting Group. Educational qualifications include a Master’s in Accountancy from the University of Denver and an Executive Program in Leadership and Management from the University of Minnesota.
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