Operations Team

About

The Operations Team at Xcellink ensures seamless delivery and management of all ICT services, encompassing Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. This team is responsible for setting up and transitioning operational teams and processes, both locally and offshore, to support strategic IT deployments for clients. They coordinate resource-intensive projects, deploy IT manpower, and continually evolve operational processes to adapt to the technology market landscape.