Mohamad Azhar Ramalan

Mohamad Azhar Ramalan has more than 15 years of track record in service delivery management, building and creating strong client relationships. Azhar has an extensive experience in delivering operational or project objectives. He also has a talent in identifying customer’s needs and implementing appropriate solutions and service offerings.

He has demonstrated his ability to gain a customer’s trust and has provided exceptional follow-ups, leading to increased repeats and referrals in the business. He leads the design and implementation of services that reduces labour costs and improves customer-satisfaction ratings. He is also an expert in resolving escalated customer service issues.

Azhar leads with purpose and passion; engaging, aligning, and empowering others to succeed.