XDS - A Customer Experience Agency
Tiffany B. has a diverse background in creative design, user experience, and digital strategy. She has experience working with global brands in the healthcare and pharmaceutical industry, leading teams and driving growth within creative departments. With a Bachelor of Arts degree in Spanish Language and Literature, Graphic Design, and Marketing, Tiffany has a strong foundation in design and communication. Throughout her career, she has focused on creating user-centered web experiences, leading IA overhauls, and optimizing digital touch points to improve customer experiences. Tiffany has also worked as a private tutor, web and graphic designer, and human resources administrative assistant, showcasing her versatility and expertise in various roles.
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XDS - A Customer Experience Agency
The Experience Design Studio (XDS) is an independent digital customer experience agency, collaborating with globally renowned brands to create exceptional experiences wherever a customer chooses to engage with a brand - mobile, web, email, social media, and beyond. We specialize in crafting websites and cross-channel experiences, executing personalized and automated marketing campaigns, all powered by Human-centered UX principles. Our client roster includes Fortune 500 companies across verticals. UX & DESIGN We’re business-minded problem solvers who enjoy using design to drive revenue. Our services range from research to visual design. TECHNOLOGY We work with our clients to identify needs and goals first, then determine the best platform and technical approach. We work with Open-Source and enterprise-level platforms spanning WordPress, Drupal, .NET, Angular, React, and more. Security and Scalability are always at the forefront. DIGITAL MARKETING At the core of our approach lies the belief that Marketing Automation, CRM, and Search Engine Optimization should underpin all initiatives. A robust and scalable digital strategy integrates enabling systems and platforms with formidable SEO and SEM efforts. We seamlessly operate across various CRM/Marketing Automation platforms, facilitating the operationalization of lead generation and sales processes for our clients. The Experience Design Studio is an EOE/V/D employer.