Eunice Medina

Eunice Medina has a diverse work experience spanning over several years. Eunice is currently working at Xeneta as a Principal Customer Success Manager - Team Lead BCO US. Prior to this role, they worked as a Customer Success Manager at Xeneta. Before joining Xeneta, Eunice worked at e2open as a Customer Success Manager. Eunice also gained experience as a Senior Customer Service Representative at INTTRA Inc by E2Open and as a Bilingual Customer Service Representative (Logistics) at INTTRA Inc. Eunice has also worked as an Office Administrator/Logistics and an Administrator at Miami Services & Cargo LLC and Le Cordon Bleu College of Culinary Arts, respectively. Eunice began their career as a Training Department Coordinator at Adiestramiento DESCA C.A. Overall, Eunice has developed strong customer service and management skills throughout their career.

Eunice Medina obtained a Bachelor's degree in Human Resources Management and Services at Universidad Rafael Belloso Chacín from 2001 to 2005. In 2014, they took an English course at Albizu University - Miami Campus, specializing in English Language and Literature. Eunice Medina also holds a Customer Success Certification from Sales Assembly, acquired in 2022.