Fernando Pazmino

Fernando Pazmino has a diverse work experience spanning various roles in customer success, customer service, and consulting. Fernando is currently working at Xeneta as the Director of Global Customer Success LSP, a position they have held since October 2023. Prior to this, they worked at Xeneta as a Principal Customer Success Manager and Team Logistics Service Provider from September 2021 to September 2023. Before joining Xeneta, Fernando worked at Container xChange as a Customer Success Manager from March 2019 to September 2020. Fernando also has experience in customer service operations and recovery coordination at Seaco Global, where they worked as a Customer Service Operations Executive EMEIA and Hanjin Shipping Recovery Coordinator from January 2017 to February 2019. Additionally, Fernando has worked as a Consulting Analyst at Schlange & Co. GmbH from August 2016 to December 2016, and in sales and customer service at Seaco Global from May 2013 to September 2013. Fernando started their career with an internship in customer relationship management at Empresas Polar in March 2009 and has also worked as a Sales Representative and Store Co-Manager at EXPRESS in 2008.

Fernando Pazmino completed their education with a Master's Degree in International Business Administration from the University of Hamburg (2011-2015). Prior to that, they earned a Bachelor of Business Administration (BBA) in Business Administration and Management from Florida International University (2005-2008). Fernando also obtained an Associate's Degree from Brevard Community College (2003-2005). Fernando Pazmino completed their high school education at Manual High School (2001-2002) and Instituto Educacional Aragua (1997-2001).