Xeno
Vinay K. P. is a seasoned professional with extensive experience in customer engagement and success across various industries. Currently serving at Xeno since March 2024, Vinay previously held multiple roles at Cartesian Consulting and SOLUS.ai, contributing to customer analytics and strategic consulting by leveraging AI and machine learning to enhance customer journeys and marketing ROI. Earlier positions include managerial roles at ITILITE, Manthan, and Capillary Technologies, where expertise in CRM strategy, loyalty programs, and analytical solutions was demonstrated. Vinay began a career in business analysis at HSBC after earning an MBA in Finance and Marketing from Visvesvaraya Technological University.
Xeno
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram.