Leonie W.

Technical Support Expert & Squad Lead ERP Core at Xentral

Leonie W. has a diverse range of work experience. Leonie started their career as a Studentische Hilfskraft at Arnold Karl H. GmbH & Co. KG in September 2015 and held this position until October 2019. In March 2020, they worked as an Operations Intern at 3Bears Foods GmbH until November 2020. From December 2020 to August 2021, Leonie worked as a Junior Customer Support Manager at Xentral ERP Software, and then progressed to the role of Customer Support Manager from August 2021 to May 2022. Leonie was subsequently promoted to Technical Support Manager from May 2022 to December 2022, and then to Technical Support Expert / Customer Success Advisor from December 2022 to April 2023. Currently, Leonie holds the position of Technical Support Expert & Squad Lead ERP Core at Xentral ERP Software starting from April 2023.

Leonie W. pursued a Bachelor of Science degree in Wirtschaftsinformatik from the University of Augsburg from 2017 to 2020.

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Timeline

  • Technical Support Expert & Squad Lead ERP Core

    April, 2023 - present

  • Technical Support Expert / Customer Success Advisor

    December, 2022

  • Technical Support Manager

    May, 2022

  • Customer Support Manager

    August, 2021

  • Junior Customer Support Manager

    December, 2020

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