Sam Mayhew

Customer Experience Security Specialist

Sam Mayhew has extensive experience in customer experience and technical support, currently serving as a Customer Experience Security Specialist at Xero since April 2017. Prior to this role, Sam held positions including Customer Experience Specialist - Technical Support at Xero and Service Desk Analyst at Capita IT Enterprise Services. Sam also worked as a 2nd Line Support Consultant at Northgate Public Services, providing guidance and support for NPS Social Care Products, and gained management experience as a Shift/Team Manager at NHS Direct, overseeing multi-site staff and ensuring compliance with KPIs and SLAs. Sam's educational background includes attending Redborne Upper School from 1990 to 1995.

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