Sarah Green

Sarah Green (nee Capper) is an accomplished professional in the field of technical services and customer experience, currently serving as VP of EMEA Technical Services & Integrated Delivery at Xerox since May 2018. In this role, Sarah focuses on improving customer advocacy and driving enhancements to the Xerox Net Promoter Score (NPS). Prior to their tenure at Xerox, Sarah held various leadership positions at Network Rail from April 2013 to May 2018, including Director of Asset Information, where the focus was on providing trusted asset-related insights. At BT Global Services, experience ranged from Service Delivery Director to Senior Operations Manager, driving efficiencies and enhancing customer service across multiple roles. Sarah earned a Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services from Liverpool John Moores University.