Shivam Mishra has a diverse professional background in customer success, supply chain management, and global business operations. Currently serving in a Customer Success role at Xhipment since October 2023, Shivam previously worked as the Global Business Lead for the US Marketplace at BZAAR, focusing on cross-border global operations. Prior experiences include managing supply chain operations at Swiggy, contributing to cloud kitchens and manufacturing projects at Cure.Fit, and overseeing product and grocery categories as Category Head at CityMandi. Shivam holds a Bachelor’s Degree in Computer Science from Visvesvaraya Technological University and completed high school with a focus on Mathematics and Computer Science at Don Bosco High School in India.