XiFin, Inc.
Catherine Theodore is a seasoned professional with extensive experience in customer support and business intelligence. Currently serving as a Support Account Manager at ServiceNow since June 2025, Catherine has also held a position at XIFIN, Inc. since June 2012, focusing on Customer Facing Business Intelligence, where responsibilities include conducting customer education webinars and creating supplemental documentation to enhance customer satisfaction. Prior roles include Customer Analytics Manager at Peregrine from 2000 to 2006 and Customer Support Level 3. Catherine holds a certification as a Nurse Aid from Northeast Iowa Institute of Technology and has furthered education at the University of Northern Iowa.
This person is not in any teams
This person is not in any offices