Xigent
Heidi Oliver serves as a Client Success Manager at Xigent since December 2018, focusing on enhancing client outcomes and value from IT investments. Previously, Heidi held various roles at Xigent Solutions, including Service Delivery Manager, and has extensive experience in program and relationship management within the financial services and healthcare sectors. Prior positions include VP of Technology Services at Ditech Holding Corporation, where responsibilities encompassed Enterprise IT Business Management, IT Risk and Controls, and Quality Assurance. Additionally, Heidi held senior roles at GMAC/Residential Capital Corporation and Wells Fargo. Heidi holds a Bachelor of Science degree in Business Administration and Finance from the University of Wisconsin-La Crosse.
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Xigent
We specialize in comprehensive IT services for mid-sized organizations, providing Full-Stack Observability, Disaster Recovery as a Service, and vCISO solutions. With our Result Driven IT approach, we optimize IT resources, people, processes, and technology to deliver efficient and cost-effective solutions that drive greater IT and business outcomes. Our Full-Stack Observability services provide businesses with a complete view of their IT infrastructure, enabling them to identify and resolve issues before they become major problems. Our DRaaS solutions ensure business continuity by providing data protection and quick recovery in case of disasters. Our vCISO services offer access to experienced cybersecurity professionals to develop effective strategies and ensure compliance with regulatory requirements, all at a fraction of the cost of hiring a full-time CISO. By partnering with our customers and leveraging our expertise, we help businesses achieve efficiency, minimize risk, and deliver better outcomes while creating an environment where IT resources, people, processes, and technology work harmoniously to achieve business goals.