Brandon Whitecar, MBA

Brandon Whitecar, MBA, has a diverse range of work experience in the field of customer success and account management. Currently, they are the Director of Customer Success at Fishbowl, where they began working in January 2021. In this role, Brandon is responsible for overseeing customer success and ensuring a high level of satisfaction among clients.

Prior to joining Fishbowl, Brandon worked at Xima Software for nearly a decade. Brandon held various roles during their tenure, starting as a Training Specialist from January 2012 to July 2013. In this position, they managed trial installations and training, collaborated with channel partners to market and sell software, and provided technical support to customers.

Brandon then advanced to the role of Senior Channel Account Executive from August 2013 to July 2015. As the main point of contact for B2B partners, they assisted with design, licensing, and implementation questions, while also conducting live demonstrations and training sessions for customers.

From August 2015 to February 2018, Brandon served as a Named Account Manager at Xima Software. In this capacity, they conducted live demonstrations tailored to customers' specific needs, provided follow-up, training, and support, and played a vital role in enhancing customer satisfaction.

Finally, from March 2018 until their departure from Xima Software, Brandon served as an Enterprise Partner Enablement, demonstrating expertise in supporting partners and ensuring their success.

Overall, Brandon Whitecar's work experience showcases their ability to effectively manage customer relationships, provide technical expertise, and contribute to the growth and success of the companies they have worked for.

Brandon Whitecar, MBA, has a diverse educational background in business and communication. Brandon obtained their Master of Business Administration (MBA) degree from Western Governors University between 2016 and 2018, focusing on Business Administration and Management. Prior to that, they earned a Bachelor's degree in Communication from the University of Utah, completing their studies from 2011 to 2013. Brandon began their education journey at Salt Lake Community College, where they received an Associate of Science (A.S.) degree in General Studies from 2008 to 2010. In addition to their academic achievements, Brandon has also obtained a certification as a Totango Certified Administrator from Totango in November 2022.