MD

Michael Dufresne

Account Manager at XMA Solutions Technologiques

Michael Dufresne has a diverse work experience. Michael began their career at Groupe St-Hubert as a Server, where they welcomed customers, described the menu, and made recommendations. Michael worked there from January 2012 to May 2016. Michael then joined Physiotec as a Web Integrator from March 2019 to June 2020.

Michael later transitioned into roles within the IT industry at Physiotec. Michael served as a Quality Assurance Analyst from June 2020 to January 2021, where they ensured the quality of IT products and services, developed and implemented quality assurance strategies, and provided recommendations to information system leaders. From January 2021 to April 2023, Michael worked as a Scrum Master, managing value delivery using Lean-Agile tools and practices, ensuring proper understanding of the Scrum methodology, and supporting the Product Owner in maintaining the product backlog.

Currently, Michael holds the position of Account Manager at XMA Solutions Technologiques, starting in May 2023. Additional information about this role or Michael's ongoing responsibilities is not provided.

Michael Dufresne completed their education from 2016 to 2019 at Collège de Maisonneuve, obtaining a degree in techniques d’intégration multimédia. Prior to that, from 2012 to 2013, they attended Université de Montréal and completed a certificat en relations industrielles. In addition to their educational background, Michael has obtained various certifications, including Professional Scrum Master II (PSM II) from Scrum.org in January 2022, Professional Scrum Product Owner™ I (PSPO I) from Scrum.org in December 2021, and Professional Scrum Master™ I (PSM I) from Scrum.org in October 2021.

Location

Longueuil, Canada

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XMA Solutions Technologiques

XMA's mission is to fulfil small and mid-sized businesses organizational goals, through managed services and technological innovation. Catering to each client with a personalized business solution in printing hardware, software automation and IT services. Through collaboration of new and more experienced talent XMA’s vision is to build a team that grows into a family of ambitious individuals eager to help bring the greater Montreal SMB market into a digital revolution.


Industries

Headquarters

Montréal, Canada

Employees

11-50

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