Christopher Beaumont has over 20 years of experience in operations and customer success within the technology sector. Currently serving as a Customer Success Manager at xMatters, inc since September 2016, Christopher focuses on understanding client business objectives and optimizing the use of xMatters capabilities while managing priority accounts. Previously, Christopher held various roles at Criticall Limited from January 2000 to January 2016, including Vice President of Operations, where responsibilities included overseeing 24/7 operations and delivering services against strict SLAs. Christopher's earlier experience includes roles as Operations Manager, Technical Manager, Technical Consultant, and Systems Administrator, highlighting a strong foundation in service delivery, client onboarding, and technical support. Christopher holds a BSc (Hons) in Management Science from Swansea University, completed in 1999.
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