Giovanna A.

Giovanna A. has over 15 years of work experience in the hospitality and customer service industries. Giovanna began their career in 2005 as a Booking Agent at Keytel. Giovanna then moved to MSC Cruises in 2006 as a Front Office Manager and to Confortel Hoteles in 2009 as an Assistant Front Office Manager. In 2011, they joined Hotusa Hotels S.A. as a Market Manager and International Account Manager. In 2012, they moved to Airbnb as a Customer Experience Team Coordinator for the Portuguese Team, a TX Specialist, and a CS Representative. In 2015, they returned to Lodgify as an Executive Sales Manager and in 2018 they joined Properly, Inc. as a Customer Success Manager. Finally, in 2020 they moved to Passport AR Tours as the Chief Operating Officer and in 2021 they joined Xolo as a Sales, Customers Onboarding and Adoption specialist.

Giovanna A. began their educational journey in 2001 when they attended Università di Napoli L'Orientale and obtained a Translation Degree in 2005. Giovanna then went on to City, University of London in 2008 and received a Legal Translation MA in 2009. Finally, Giovanna A. attended EAE Business School from 2010 to 2012 and earned a Bachelor's Degree in Business Administration and Management.