Farah Sabbar

Farah Sabbar is an experienced professional with a strong background in customer success and relationship management. Currently serving as Vice President of Customer Success for Global Markets at Xoxoday, Farah leads global initiatives focusing on customer retention and revenue growth. Previously, as Head of Customer Success for the Middle East and South East Asia at Giift, Farah drove retention and growth targets while enhancing capabilities for competitive advantage. Earlier roles include Senior Client Relationship Manager at Giift and Relationship Manager at Infinia Services and Solutions, where Farah achieved key performance indicators driving revenue growth in collaboration with banks. Farah began the career at Dubai First PJSC as a Marketing Service Coordinator, gaining significant experience in customer service and loyalty program management. Farah holds an MBA in Strategic Planning from Edinburgh Business School and a Bachelor's Degree in Marketing from Skyline University College.