Ana Clara Barros is an experienced investment advisor currently working at XP Inc. since October 2023. Previously, Ana Clara held the position of Client Care Intern at RIMOWA from July to September 2023, where responsibilities included customer retention strategies and crisis assistance in the luxury market. Prior to that, Ana Clara was a Customer Experience Intern at Zee.Dog from May 2021 to June 2023, focusing on control spreadsheets, content creation for the blog, and customer loyalty strategies. Ana Clara also served as a Customer Success Intern at Feegow in April 2021, contributing to customer retention and crisis management. Currently pursuing a degree in Comunicação Social e Jornalismo with a focus on Journalism at FIAM-FAAM, expected to graduate in July 2024.