Erika Crandall

Chief Risk Officer (cro) at Xpansiv

Erika Crandall has extensive experience in risk and compliance management. Erika currently holds the position of Chief Risk Officer (CRO) at Xpansiv since 2022. Prior to that, from 2020 to 2022, they served as the Chief Compliance Officer and Head of Risk at The Reserve Trust Company, where they developed a holistic risk program and compliance framework.

From 2013 to 2020, Erika held various roles at Bank of the West, including Head of Strategic Risk Platforms, where they developed the California Consumer Privacy Act (CCPA) program and implemented Agile methodologies. Erika also served as Head of Operational Risk Management, overseeing technology and third-party risk programs.

In 2016, Erika worked as the Head of Operational Risk for BNP Paribas in the Americas. At Bridgewater from 2012 to 2013, they served as the Head of Security Risk Management, responsible for developing a security risk framework and information security policies.

Earlier in their career, Erika held several roles at Wells Fargo, including Manager of Enterprise Information Management Program Oversight, where they were responsible for information security governance. At Wachovia Corp, they served as Director of Information Security Corporate Oversight and later as SVP of Operational Risk Manager. Erika also held roles in eRisk operations, policy management, and digital policy management at Wachovia.

Overall, Erika Crandall has demonstrated expertise in risk management, compliance, and developing comprehensive risk programs across various organizations.

Erika Crandall completed their education at the following institutions:

- From 1996 to 1997, they attended Georgetown University Law Center and obtained an LL.M. in Securities and Financial Regulations.

- Prior to that, from 1993 to 1996, they studied at Cleveland State University - Cleveland-Marshall College of Law and earned a J.D. in Law.

- Their undergraduate studies were completed at John Carroll University from 1988 to 1992, where they obtained a Bachelor of Arts degree in Communications.

In addition to their formal education, Erika has obtained certifications such as Certified Scrum Product Owner from the Scrum Alliance. Erika also holds certifications in Certified Information Security Manager (CISM) and Certified in the Governance of Enterprise IT (CGIET) from ISACA, although the specific dates of obtaining these certifications are not provided.

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