Burak Aram

Customer Success Executive at XpertHR

Burak Aram has work experience starting from 2015 at Gatwick Airport, where they worked as a Customer Technical Support providing first line support to customers and raising defects to the development team. Burak also managed to reduce call waiting times by managing more inbound and outbound calls than the company average.

In 2018, they joined BBK as a Business Development Manager, responsible for IT marketing and third-party support. Burak successfully executed social media campaigns and digital marketing strategies, resulting in sales growth. Burak also monitored site security and ensured compliance with health and safety legislation.

Currently, Burak works at XpertHR as a Customer Success Executive. Their responsibilities include providing application support, resolving client requests on digital platforms, and liaising with platform developers regarding defects and deployment fixes.

Overall, Burak has experience in customer support, business development, and application support, demonstrating strong communication and problem-solving skills.

Burak Aram received their education from 2009 to 2014 at Oasis Academy Shirley Park. During this period, they did not pursue a specific degree or field of study. Following this, from 2014 to 2015, Burak attended Croydon College, where they focused on Computer Programming, Specific Applications.

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Timeline

  • Customer Success Executive

    January, 2022 - present