Alysia Prater

Technical Services & Problem Manager, Voice Of The Customer (zingfit & Mariana Tek)

Alysia Prater is an experienced technical services and problem manager at Xplor, responsible for overseeing the Technical Services department that addresses escalated customer requests in collaboration with a cross-functional engineering team. Alysia's duties include managing projects, building client relationships, and leading the software development lifecycle. Prior experience at zingfit includes roles as lead project manager and associate project manager, where Alysia managed the Professional Services department, defined project scopes, and implemented streamlined processes. Alysia's earlier experience as a multi-department manager at Ocean First Divers involved maintaining client relationships across various departments. Alysia holds an Associate of Science degree in Biology from Tarrant County College.

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