Xpressdocs
Judy Boone has over 35 years of experience in client services and call center management, currently serving as the Client Services, Contact Center Manager at Xpressdocs since July 2009. Judy has held multiple roles within Xpressdocs, including Account Support Manager and Production Control & Scheduling Manager, overseeing production planning and labor scheduling. Previous experience at Chase from March 1988 to July 2008 includes positions such as Call Center Supervisor and various roles in account recovery and processing. At Chase, Judy managed a team, conducted performance reviews, and improved customer service standards. Judy's expertise encompasses strategic client partnerships, team leadership, and operational excellence in high-demand environments.
Xpressdocs
Xpressdocs is a rapidly growing technology company and leading provider of direct marketing solutions for enterprises and franchises, powering the marketing efforts and business needs for hundreds of national brands across a variety of industries, including real estate, insurance, financial services, education, and healthcare.