RD

Rachel Davidson

Head Of Product Knowledge & Customer Enablement at Xref

Rachel Davidson has a diverse work experience. Rachel started their career as a Business Administration Trainee at MG My Gateway in 2016. After that, they worked as an HR Administration Officer at Campbelltown City Council for a few months in 2017. Rachel then joined Xref in 2017 and held various roles, including Customer Success Consultant, Customer Success Manager, and currently, they are the Head of Customer Success. Their role at Xref entails providing customer-centric solutions and ensuring successful hiring decisions for clients.

Rachel Davidson attended Eagle Vale High School from 2010 to 2015. During their time there, they did not obtain a specific degree or field of study. However, they obtained several certifications including Certificate II in Business Services, Certificate II in Hospitality, and Certificate II in Retail, all in December 2015. Rachel also obtained a Certificate III in Business Administration, although the specific month and year of obtaining this certification is unknown.

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Previous companies

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Timeline

  • Head Of Product Knowledge & Customer Enablement

    July 1, 2023 - present

  • Head Of Customer Success

    December, 2020

  • Customer Success Manager

    July, 2018

  • Customer Success Consultant

    May, 2017

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