XtendOps
Sean McCreery is the CEO and Founder of XtendOps, a position Sean has held since September 2019. Prior to starting XtendOps, Sean was a Partner at ProofTech from August 2018 to September 2019. Sean also served as the COO and CBO at Cohen Veterans Bioscience Inc from February 2017 to August 2018. With a background in consulting and strategic markets, Sean held various positions at Thomson Reuters from May 2012 to February 2017. Sean began their career at Life Technologies, where Sean served as a BD Manager and BD Associate from July 2008 to May 2012. Sean holds a Bachelor's degree in Public Health/Natural Sciences from The Johns Hopkins University, earned between 2004 and 2008.
XtendOps
XtendOps creates remarkable customer experiences through The More Than Human Connection™. By combining our customized AI ecosystem with a people-first approach, we amplify CX performance, quality, and cost-efficiency across the entire BPO value chain. It all starts with our MIT-backed predictive hiring and Agent Assist technologies, allowing us to put the best person in the right role and empower them to succeed, fast. Meanwhile, AI Agents automate interactions and tasks so real people can focus where they’re needed most. But for us, AI is a means to a more human end. We leverage the efficiencies of our AI systems to invest in our agents. Our robust career pathing and vibrant work culture leads to tenured, highly-qualified agents who are passionate about service delivery excellence. When it all comes together, you end up with happier employees, more satisfied customers, and deeper, more human connections.