Xtium
Abdur Raheem is a seasoned professional in customer support and technical management with extensive experience in leading teams and enhancing service delivery across various organizations. Currently serving as Sr. Manager of Customer Support at XTIUM since March 2025, Abdur has previously held significant roles including Senior Technical Support Manager at ATSG and Customer Support Manager at dinCloud. A track record of optimizing customer support strategies and resolving escalated issues is evident from earlier positions at Apoyo Tech (Pvt.) Ltd., where Abdur was instrumental in managing technical support operations, and earlier tenure at Ovex Technologies Pakistan (Pvt.) Ltd. in cloud computing. Abdur's career commenced at Touchstone Communications, focusing on marketing within mortgage projects. Abdur's education includes attendance at IMCB F-8/4 from 1992 to 2003.
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Xtium
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XTIUM, created through the merger of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence.