Fabiana Goncalves

Fabiana Goncalves has a diverse work experience in various roles in the hospitality and technology industries.

Fabiana has been working at Xtremepush since 2021, starting as an Onboarding Specialist and then being promoted to Onboarding Team Lead in March 2022.

Prior to Xtremepush, Fabiana worked at Net Affinity from 2018 to 2020. Their roles included eCommerce Executive, where they were responsible for managing eCommerce platforms for clients and formulating promotion strategies, and Client Services Executive.

Before Net Affinity, Fabiana worked at Choice Hotel Group Ltd. as a Sales and Marketing Manager from 2017 to 2018. Their responsibilities included managing all aspects of sales and marketing activities and setting revenue objectives for various teams.

Fabiana's work experience also includes a role as Assistant Front Office Manager at Castleknock Hotel from 2016 to 2017, where they participated in financial reviews and supported cross-departmental initiatives.

Fabiana started their career at Ashling Hotel Dublin as a Front Desk Assistant Manager from 2014 to 2016. In this role, they managed a busy reception desk and implemented customer service expectations.

Overall, Fabiana has gained experience in onboarding, eCommerce management, sales and marketing, and front office operations throughout their career.

Fabiana Goncalves has a diverse educational background in the field of business management and digital communication and media. Fabiana began their education at Birkbeck, University of London in 2012, where they pursued a Foundation Degree in Business Management. Fabiana completed this program in 2013.

In 2015, Fabiana enrolled at IBAT College Dublin and pursued a Bachelor of Arts degree in Business Administration and Management, which they successfully completed in 2018.

After their undergraduate studies, Fabiana furthered their education at Technological University Dublin, where they obtained a Post Grad Dip in Strategic Digital Marketing. This program focused on digital communication and media/multimedia. Fabiana started this program in 2019 and is currently pursuing it.

In addition to their formal education, Fabiana has obtained several certifications to enhance their professional skills. Fabiana obtained the Certified ScrumMaster (CSM) certification from Scrum Alliance in January 2021. In July 2020, they completed the PRINCE2® Foundation Certification Training offered by PeopleCert. Fabiana also obtained certifications in Programming Foundations: Databases and SQL Essential Training from LinkedIn in June 2020. In May 2020, they acquired the Hubspot Sales Software Certificate from HubSpot, and in April 2020, they obtained the Google Analytics Individual Qualification from Google. Fabiana has also earned a Certificate in Social Media for Hotels from Brightspark Academy, though the specific month of completion is not provided. Additionally, they completed the Inbound Certificate from HubSpot Academy in February 2020.

Fabiana's dedication to continuing education and acquiring certifications showcases their commitment to enhancing their skills and knowledge in their field.