Giovanny M.

Giovanny M. started their work experience in 2012 as a Member Service Representative at UNFCU, where they conducted independent testing of internet/mobile banking applications and resolved various technical issues for members. Giovanny then joined IO Education in 2014 as a Training Specialist, where they developed relationships with customers, provided training and support for SaaS EdTech solutions, and mentored a team of school leaders and business analysts. In 2018, Giovanny worked as an Account Executive at LoopUp before transitioning to Cast & Crew in 2019 as a Senior Product Support Analyst. In this role, they wrote technical requirements, collaborated with Scrum teams, and produced innovative product solutions. Currently, Giovanny is working at Xtremepush as a Product Support Specialist, although the end date for this position is not provided.

Giovanny M. began their education journey in 2007 by attending Borough of Manhattan Community College, where they pursued an Associate of Arts and Sciences (AAS) degree in Computer Systems Networking and Telecommunications. Giovanny completed their studies there in 2009. Following this, Giovanny enrolled at John Jay College of Criminal Justice (CUNY) in 2009 and graduated in 2011, earning a Bachelor of Arts (B.A) degree in Forensic Psychology. In addition to their formal education, Giovanny also obtained an A+ Certification from CompTIA in March 2004.

There is no information available about the specific month or year in which Giovanny obtained the Microsoft Certified Professional certification, or the institution from which they obtained it.