María Polonio Rojas

María Polonio Rojas has a diverse work experience spanning different industries. María started their career in 2010 as a Bookshop Assistant at El Principito Cocktail while completing their degree. From 2011 to 2013, they worked as a Customer Service Representative for Iberia Plus at Atos, where they handled customer inquiries and issued tickets. In 2014, they joined aBoatTime & BoatGrid as a Provider and Customer Support, responding to customer queries and providing custom quotes.

In 2015, María joined Airbnb and held several roles. María began as a Customer Experience Specialist, assisting users through email and calls and handling urgent issues. Later, they became an Account Manager and was responsible for acquiring and retaining professional hosts, implementing sales strategies, and achieving growth goals. María also served as an API Partner Manager for Spain and Portugal, managing relationships with software partners, driving revenue strategies, and influencing feature development and marketing campaigns. In 2019, María was promoted to Senior Account Manager at Airbnb, where they took on additional responsibilities such as data analysis, team enablement, and process improvement.

Most recently, María worked at Xtremepush as a Product Support Specialist and later as a Product Support Lead, starting in 2020. However, the end date for their current role is not provided.

Overall, María's work experience showcases their expertise in customer service, account management, sales, and team leadership.

María Polonio Rojas's education history is as follows:

From 2006 to 2010, they attended the Universidad Autónoma de Madrid, where they pursued a degree in Translation and Interpreting, specializing in Spanish, English, and Arabic. María'sfield of study was Language Interpretation and Translation.

In 2010, they enrolled in the Universitat Autònoma de Barcelona and completed a Postgraduate Diploma in Audiovisual Translation. María continued to focus on Language Interpretation and Translation.

In 2013, they attended a course in Videogame localization at Cálamo & Cran, further expanding their expertise in Language Interpretation and Translation.

In 2020, they briefly studied at Yale University, where they attended a course called "The science of well-being" and focused on Psychology.

Prior to their university education, from 2000 to 2006, they attended the Conservatorio de Grado Medio de Montijo, where they studied and obtained a Grado Medio Musical degree, specializing in Piano.

In addition to their formal education, María has obtained several certifications. In August 2022, they received a Diploma in Organic Skincare Formulation from Formula Botanica. In August 2020, they completed a course on "Aromatherapy: Clinical Use of Essential Oils" offered by Coursera. In July 2020, they also completed a course on Herbal Medicine from Coursera. Furthermore, in April 2014, they obtained a Certificate of Proficiency in English from the University of Cambridge.