Masum Ahmed

Masum Ahmed has a background in technical support and customer success roles. Masum is currently working as a Lead Technical Software Support Engineer at XYZ Reality. With experience at Lightsource bp and Firmstep, Masum has developed expertise in providing technical product support and CRM support. Prior to their technical roles, Masum gained customer service experience as a Customer Service Assistant at Hamleys of London. Masum's educational background includes a degree from the University of Westminster and attending Loxford School Of Science and Technology.