Shannon B.

Shannon B. currently serves as the Director of Regional Branch Operations at Y-12 Credit Union, a position held since July 2025. Prior to this role, Shannon was the VP of Retail Sales and Service Officer at First State Bank of the Southeast from August 2024 to July 2025 and held the position of AVP Financial Center Manager at FirstBank from September 2014 to August 2024. Throughout Shannon's career, a strong focus has been placed on branch operations, ensuring adherence to policy and procedure, enhancing performance through the growth of deposits, loans, and referrals, and driving profitability by aligning service and sales activities with regulatory compliance. Shannon is adept at coaching staff to achieve sales goals and balance sheet growth, leveraging expertise in bank products. Shannon's educational background includes attendance at Southeast Community College and The Southeastern School of Banking.