James Helbling

James Helbling currently serves as the Director of Process Improvement at Yale University's Operations Portfolio Management Office, where the establishment and growth of the business process improvement team has been a key focus, emphasizing transformative strategies in Learning, Recruiting, and Finance. Prior experience includes a prominent role at Hartford HealthCare as the Director of Initiative Integration for Operational Excellence, overseeing a vast portfolio of improvement initiatives and change management efforts. Additional leadership experience spans multiple roles within the Enterprise Project Management Office at Hartford HealthCare, where James managed teams of project and program managers while ensuring strategic alignment with executive leadership. Earlier career positions included roles at Access Technology Group, Inc. and Omega Communications. James holds a Master of Science in Technology Management with a focus on Lean Management, as well as a Bachelor's degree in Industrial Technology from Central Connecticut State University.