Yalo
Ana Lucía Paiz is a seasoned professional with extensive experience in project management and agile practices. Currently serving as the Manager of the Global Project Management Office at Yalo, Ana Lucía oversees successful project execution across Latin America and Africa. With a strong background as a Senior Technical Program Manager and Senior Project Manager at The Real Scrum, as well as the Founder and Trainer at Grupo TRT, Ana Lucía has played pivotal roles in leading agile transformations, coaching teams, and ensuring project delivery across various sectors. Ana Lucía's educational background includes a Master's in Personality Profiling, Negotiation, and Mediation, as well as degrees in Administration Science and Industrial Engineering from Universidad del Valle de Guatemala.
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Yalo
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Yalo develops an AI-based customer relationship management platform used to help businesses offer a delightful customer experience.