Luis Roberto Acosta has extensive experience in sales engineering and Salesforce solutions, currently serving as the Global Sales Engineering Director at Yalo since January 2021. Prior roles include Lead Solution Engineer and Solution Architect at Salesforce from May 2018 to January 2021, as well as Head of Salesforce Practice México at everis, where responsibilities encompassed sales and delivery of customized Salesforce solutions. Luis has a background in presales engineering and project implementation, working with major clients such as ABInBev Global and Telefónica. Previous positions also include Salesforce support roles at Tata Consultancy Services and HP. Luis holds an Engineer's degree in Electrical, Electronics and Communications Engineering from Instituto Politécnico Nacional, an MBA Essentials for Salesforce from Drucker School of Management, and is pursuing a program in AI and ML at MIT Professional Education.
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