Andrea Carolina Postigo Vallenas

Andrea Carolina Postigo Vallenas has a diverse work experience in various companies and roles. Andrea Carolina currently holds the position of Service Design Lead at Yape since 2022. Prior to this, they worked at Rimac Seguros y Reaseguros, starting as a Service Designer from December 2020 to October 2021. Andrea Carolina then transitioned to become the Chapter Lead - Service Design from October 2021 to August 2022.

In addition to their work at Rimac, Andrea worked as a Docente in Estrategias de Innovación at Toulouse Lautrec from March 2021 to August 2022. Before that, they worked at Cineplanet as a Service Designer from March 2020 to December 2020, where they were responsible for coordinating innovation projects and leading the cultural transformation process using Design Thinking and Scrum frameworks.

Andrea gained valuable experience at IBM, where they worked in various roles. Andrea Carolina served as a Consultant in Digital Strategy and Design Thinking Coach from January 2018 to March 2020. In this position, they managed organizational climate and led projects for clients in sectors such as telecommunications, oil & gas, government, and consumer goods. Andrea Carolina also co-designed initiatives focusing on Employee Experience and implemented processes to improve the work environment. Additionally, they worked as a Coordinator of Social Responsibility Projects at IBM from October 2017 to February 2020, where they led education programs on innovation methodologies and agile practices, coordinated projects with NGOs, and facilitated workshops for more than 250 participants.

Before their stint at IBM, Andrea worked at ebiz Latin America as the Responsible for Customer Service from September 2014 to March 2015. Andrea Carolina'sresponsibilities included managing the satisfaction levels of over 12 clients and conducting training campaigns for the Industrial Unit's clients.

Overall, Andrea Carolina Postigo Vallenas has developed expertise in service design, project coordination, innovation, and cultural transformation, solidifying their experience in various industries and roles.

Andrea Carolina Postigo Vallenas has a diverse education history. In 2011 to 2016, they obtained a degree in Industrial Engineering from Universidad de Lima. Andrea Carolina furthered their education by pursuing a Licenciatura in Education from Pontificia Universidad Católica del Perú from 2018 to 2019. In 2020, Andrea pursued an Innovation Master degree in Innovation from Universitat de Barcelona. Additionally, they enrolled in Universidad de San Martín de Porres for a Maestría en Docencia Digital degree in Education from 2020 to 2022. Andrea has also obtained several certifications, including Visual Thinking from Imperspectivas, Human Centered Service Design from IDEO U, Enterprise Design Thinking Coach from IBM, Enterprise Design Thinking - Team Essentials for AI from IBM, Design Thinking Co-Creator from IBM iX, and Certifications de Sprachdiplom from Deutschland. Andrea Carolina also holds the certification of IBM Agile Explorer from IBM.