Vishal Narayan is an accomplished Business Analyst and Team Lead at Yatra Online Ltd. since October 2021, where responsibilities include resolving production issues and managing escalations while ensuring timely service delivery. Previously, Vishal held the position of Senior Executive, overseeing PAN India support and successful implementations for prominent clients such as Deloitte and Walmart. Prior experience includes roles at IGT Solutions, where Vishal managed Salesforce platform support and international account implementations, and ONKAR INTERNATIONAL LIMITED, coordinating corporate travel services. With a background in customer service and travel management, Vishal holds a BA in Tourism Management from the College of Vocational Studies completed in 2018.
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