Yazaki North America, Inc.
Alonso Torres is an experienced ServiceNow Platform Architect with a tenure at Yazaki North America since October 2010, specializing in implementing and enhancing ITSM processes, including Change Management, Problem Management, and Service Catalog development. In addition to contributing to various service modules and integrations, Alonso has played a pivotal role in merging ITSM operations across multiple Yazaki entities, including Yazaki Corporation and YAZAKI EUROPE LIMITED. Previous experience includes roles as a ServiceNow Administrator and Frontend Web Developer, as well as web design positions at SIMAN and Nasoft USA. Alonso holds several diplomas in web development and design from ITESO Universidad Jesuita de Guadalajara.
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