Candice Caldwell

Candice Caldwell, CSSBB, is an accomplished professional with extensive experience in enrollment strategy and operations, customer service, and project management. Currently serving as Director of Enrollment Strategy and Operations at Year Up since March 2023, Candice previously held various roles at Life Fitness, including Customer Solutions Supervisor and Manager of Strategic Initiatives, where significant achievements included managing an international customer support team and implementing a global Knowledge Base in Zendesk. Candice's background also encompasses a decade at Career Education Corporation, leading teams, conducting training, and ensuring compliance within customer service operations. Candice holds a Bachelor of Arts in Operations Management and an Associate of Arts in Business Administration from American InterContinental University.