Cheri O'Guinn

Cheri O'guinn has extensive experience in organizational development and admissions management. Currently serving as Manager of Organizational Development at Year Up, Cheri O'guinn analyzes HR data to identify trends and enhance employee satisfaction, achieving a 10% increase in engagement. Previous roles include Admissions Manager at Year Up, where responsibilities involved screening prospective applicants, onboarding students, and achieving a 103% admissions target through effective data management. Prior experience includes serving as a Premier Customer Success Coordinator at Salesforce.com and a Customer Service Representative at Bank of America, focusing on customer satisfaction and relationship-building. Cheri O'guinn holds an Associate of Science degree in Social Behavioral Science from City College of San Francisco.