Katie Evans

Katie Evans has extensive experience in customer service and sales, currently serving as Customer Care Manager for the Service Messaging Team at Yell since April 2010. With a background in roles such as Customer Retention Manager and Digital Account Manager, Katie has developed strong expertise in customer satisfaction, problem-solving, and digital marketing. Prior to joining Yell, Katie spent nearly four years as a Sales Representative at Mercian Leasing, focusing on finance brokerage and B2B sales. A dedicated employee advocate, Katie also serves as the Employee Forum Representative, facilitating communication between staff and management regarding technology and employee support. Katie's educational background includes attendance at Our Lady & St Chad.